Frequently Asked Questions
How can I order this product?
You can reach out via inquiry to specify your interested items, and we will guide you through the process step by step.
Can I request a sample to check the quality?
Yes, we offer free samples within 7 days, though the courier cost is the responsibility of the customer.
What is the standard lead time for production?
Normally, the lead time is 30-35 days after the contract is signed.
What are the available payment terms?
We accept T/T (30% deposit in advance, 70% balance against shipment documents) or L/C at sight.
What kind of warranty is provided?
We generally provide a 2-year warranty on our metal candle holder products.
Are these candle holders suitable for outdoor use?
Yes, thanks to the powder-coated surface treatment, these holders are designed for both inside and outside usage scenarios.
PureRay Light
