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Frequently Asked Questions
Can I request a sample order for the LED light?
Yes, we welcome sample orders to test and verify quality. Mixed samples are also acceptable.
What is the expected lead time for orders?
Samples typically take 3-5 days, while mass production requires 1-2 weeks depending on the order quantity.
Is there a Minimum Order Quantity (MOQ) for these lights?
We maintain a low MOQ; even 1pc for sample checking is available.
How are the goods shipped and how long is the transit?
We usually ship via DHL, UPS, FedEx, or TNT, with delivery in 3-5 days. Airline and sea shipping options are also available.
Can I customize the product with my own logo?
Yes. Please inform us formally before production and confirm the design based on our sample.
What kind of warranty do you provide for your products?
We offer a comprehensive 5-year warranty on our products, including replacement for quality issues.
PureRay Light
