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Frequently Asked Questions
Can I have a sample order for led light?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What about the lead time?
Samples need 3-7 days, mass production time needs 1-2 weeks for larger order quantities.
How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping are also optional.
How to proceed an order for led light?
Firstly, let us know your requirements. Secondly, we quote according to your needs. Thirdly, customer confirms samples and places deposit. Fourthly, we arrange production.
Is it OK to print my logo on the led light product?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Do you offer a guarantee for the products?
Yes, we offer a 5-year warranty on our products with 100% replacement for quality issues.
PureRay Light
