Do you accept custom design requests?
Yes! We specialize in custom chandeliers. Provide your design (sketches, CAD files, photos) or specifications (size, finish, crystal type, etc.), and we'll provide a quote.
How do you ensure product quality?
We implement strict QC: material inspection (crystal grade, metal), production checks, and final pre-shipment testing (electrical safety, function, finish, assembly).
What certifications do your lights have?
Our standard lights typically hold CE and RoHS. Custom orders can be certified upon request according to specific project needs.
What is your production lead time?
Standard items usually take 15-30 days. Custom orders range from 30-60+ days depending on complexity and quantity.
What is your Minimum Order Quantity (MOQ)?
MOQ varies: Standard items may be 1-5 pieces, while custom designs typically require 10+ pieces. We are flexible to discuss specific project needs.
What is your warranty policy?
We offer a 1-year warranty against manufacturing defects (electrical, material, workmanship). Damage during transit or improper installation is excluded.
PureRay Light
