Q1. What is the MOQ & Price Term?
A: No MOQ for 1st sample order. Small quantity is acceptable with our neutral packing and the prices will be based on EXW. For bulk orders (1000-2000 pcs depending on models), prices can be offered on a FOB basis. Sample orders are welcome.
Q2. Can you provide custom design and requirements?
A: Yes, we are a direct manufacturer with our own mold and plastic injection workshop. We have a professional LED team with strong development ability to design as per requirements. We can customize packing and logos with a MOQ of 1000 pcs per color.
Q3. What is the delivery time?
A: For regular neutral products, delivery is about 15-20 days depending on quantity. For customized packing and logos, delivery is approximately 25-30 days.
Q4. How are goods shipped and how long does it take?
A: We ship via express (DHL, UPS, FedEx) or air for small orders (10-15 days). Official orders are usually shipped by sea, taking 35-50 days depending on the destination.
Q5. What are the payment terms?
A: We accept T/T, Western Union, and Money Gram. For amounts above USD 5000, a 30% deposit is required to start production, with 70% paid before delivery. For amounts under USD 5000, full payment is recommended to save bank charges.